Privacy Policy
Who we are
Boost Promotional Products is operated by Boost Promo Products Pty Ltd (ABN 48 992 788 437) as trustee for Boost Promo Products Trust, operating since 2005.
This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
All contact forms are secured using SSL encryption technology.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We may also share personal information with trusted third-party service providers such as payment processors, freight carriers, IT hosting providers and professional advisers where necessary to fulfill orders and operate our business.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Data Retention
Order and transaction records may be retained for legal, taxation and business record purposes in accordance with Australian law.
Your contact information
We keep your contact information secure and never sell or trade this information, period.
Additional information
How we protect your data
As a customer, you have rights under applicable data protection law in relation to your personal information.
You are entitled, to request access to, the rectification of, or erasure of your personal data within our electronic database. You are also entitled, to request the restriction of collection and/or processing of, or object to certain types of collection and/or processing of your personal data as the customer. As a consumer, you have the right to ask us not to collect and/or process your personal data for marketing purposes. Please talk to one of our customer service operators about this policy in advance.
What data breach procedures we have in place
Boost has in place a requirement to report data breaches that pose a risk of serious harm. You will be notified in this situation.
What third parties we receive data from
We do not sell information to third parties therefore you won’t be contacted by anyone apart from Boost.
What automated decision making and/or profiling we do with user data
We may use website tools to suggest related or recommended products based on browsing activity. Currently, this includes suggested products, up-selling and cross-selling.
Complaint Handling Procedure
If you have a privacy concern or complaint, please contact us in writing at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Industry regulatory disclosure requirements
Nil